Existing customer nearing contract renewal...I received an offer (sent to me by SMS promotion) on 7th November and verbally agreed with customer service. No link to accept or approve contract via email. Was informed that services would start in 48hrs...
I just want to view my bills!! I am going round and round on this stupid website but the links to 'View My Bill' just take me back to the same page. If I try to use the link in the email saying my bill is available online it opens nothing but a blank...
Hi,I've begun a new contract with Virgin Media today but need a few things explaining. These are the services (not included Telephone services here)M500 BroadbandMega TVSky Sports and Cinema CollectionVirgin TV 360 boxAdd-onsNetflix Standard with...
so, i have the business voom 400 at home and this month should be the end of my contract - can i cancel it and get the black friday M500 deal?Its faster and cheaper
Every time I try and log into my account I get the below error. Its been happening for a few weeks now. Can anyone assist, I can't get into my account at all We're sorry this isn't the page you wanted.It's something at our end, and we?re working as f...
Hi,I received a letter from a debt collection company called BPO saying I owe money to Virgin media. I've never used virgin media products nor do I have an account. So I am very confused. I can't get in touch with anyone from Virgin Media. Please hel...
New order but I’ve done two separate ones by accident one with tv one without can I cancel one without tv
Hi,I'll try to be brief. Last week (15th November) I renewed my Virgin Media Services. Initially I was happy with the deal as it offered an upgrade at a good price. However when taking out the deal (Mega Volt bundle) i was told i couldn't have it wit...
For the second time since we were offered a new package virgin have sent an email notifying of us of a late payment charge despite setting up a direct debit.We have tried phoning the automated service to pay this but we have had no luck we have also...
i have the same problem, i want to talk to someone with this ongoing issue where despite setting up a direct debit they never take money out of my account then charge me for late payment. i cant get hold of anyone on the phone or log into my account ...
