Hi, Not sure if I'm on the right board.I went yesterday on to the my virgin media page and a pop up comes up to upgrade my broadband package.At the moment I'm on 350 but want to change to 1 gig. Now if I select upgrade to 500 it lets me continue and ...
Hello, I wonder if you can help me too. I have been trying to cancel my broadband, TV and phone service all day and have not been successful. I tried the phone and was cut off several times, then told the person couldn't transfer me to the cancellati...
my contract is coming to an end and since virgin have zero interest in giving me better deal after 20 years plus with them .I am rarely at home anyway with work but if my partner wants virgin services and pays for it herself, can she get the new cust...
After a lot of mucking around with my package I was offered a 500 GB package as I am a O2 user I was told I would get 1000gb by the person offering my deal, when I spoke to the engineer who installed my new modem he agreed as I mentioned it to him wh...
Hi AllI have trying to renew my contract since Feb, and it doesn't seem possible, I went through the whole process only for the system to tell me it has an error and the new contract I signed was totally ignored, since then I keep getting text, email...
Virgin have trapped me into a 24 contract even after explaining to them that the flat I purchased the contract with became damaged in a storm, began leaking and growing mushrooms so I had to move out quickly and unexpectedly. The new flat I moved int...
How can I downgrade my package when my contract ends. ends 15th June and I currently have to mixit, broadband m500, phone line and sky sports add on but I only want the broadband service as I literally only use that and I am poor £98 now for nothing ...
I have Netflix included in my Virgin Media bundle. Can someone advise how I activate my Netflix account and log on?Thanks
Please help me switch to e-billing. I have looked everywhere on the forums and it seems the only way to actually do it is have someone on here DM me with some secret link so I can stop getting charge for paper through my door each month. So if someon...
Received multiple emails from VM with heading "Hurry! Grab your EXCLUSIVE renewal offer now" but the Recontract Now link simply does not work - all I got is: Oops!Looks like something's gone wrong.We couldn't find the page you're looking for. Ya it'...
