Recent DiscussionsPlease Help, billed for closed accounts... Morning All I am having issues dating back to a house move in October 2024, I have a written complaint on it's way to the Sunderland address and hours of Whatsapp chats documented with no resolution...Lost memorable word I recently arranged a new package over the phone with VM agent. I was billed twice at more than double the agreed amount. I cannot get through to rectify because I cannot remember my memorable word. ...Exertis Xbox Hello i have complained3 times about the Xbox I was supposed to get in November last year , I got an email last week to say my Xbox was being delivered within 72 hours it’s now been a week and still...Account offer My account was due to expire Jan 10th 2025 On virgin media page there was an offer which was accepted This weeks latest bill the amount due was over £20 more than my offer Have rung 150 and gotten...Broadband Help Needed Hi, I ordered a no-contract broadband today and the money has left my account, however, I haven't received any email confirming my order, no customer number etc.. When I ring customer support, they...Online contract renewal check Hi, My contract is up for renewal in February, I called and chatted online yesterday to no avail and then I noticed the online renewal offer in my account had reduced to what I was happy to pay. It...SolvedComplaint Hi I am looking for an email address for a complaints department. I have tried the web form and have not heard anything. We placed an order in November and still waiting for services as civils are ...Complaint Account Deactivated Hi I had an open account with VM a complaint was raised and a Manager came to a resolution with me around the 20/12. That resolution has not been implemented and I have no way of re raising another...Reporting damage to street equipment Hi Kev - thanks for the information, but we need a better way of reporting damage and vandalism - this forum isn't efficient and those who report are having to chase months later, sometimes. Is there...More than one ntlworld email address Many years ago I had 2 broadband accounts for 2 houses. The accounts were not created at the same time. My 'primary' ntlworld email address was associated with one of them and I had to create a seco...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do