Hi,im due for my contract to expire in just over 30 days time, I’m on the 1gb ultimate volt package, with 2 extra 360 boxes also.I’ve received an “exclusive” recontract offer fixed, I assume with no changes to my package, however I can’t see what tha...
Hi I have a TV package which includes Maxit which runs out in August, but have just been offered an early update extending my contract to next year, however the TV package offer is Maga which means I loose TNT ? Why is that are virgin no longer offe...
Could you help me out since switching over to virgin tv 360 last month we had £99 additional features and this time time round its £126 over 3 days which one day seemingly watched 10 movies when no-one was home
My contact is 18-month ended on 22/3/2024.The T&Cs says: ...If you want us to stop providing the services at the end of your minimum period you will need to give us at least 30 days’ notice...Relevant post in this forum:https://community.virginmedia....
Hi, I returned my equipment via Yodel but having reached their central hub in Alfreton it seems to have stalled! I liaised with Yodel and they advised me to contact VM. Can you assist me with this please?
Hello, I’m wanting to change the account of which my DD is taken from for my headset. However, I don’t have a security key to access the webpage to make changed. I’ve checked all my emails and kind find nothing. Thanks,Jake
I’m going to post another post as I am hoping that someone from Virgin will finally help me !! I was a victim of fraud where someone set up 7 mobile phone accounts in my old address. I informed VM immediately and they investigated and agreed fraud wa...
Virgin want to increase my bill from £55 to £149 so I want to cancelOnline chat doesn't work, on hold for over 30 mins listening to some terrible music, is this how Virgin stops customers from cancelling these days?
HelloMy contract ended on April 12th I called before hand spoke to someone and they renewed it and told me to expect an email within the next 30 days still nothing I have spoke to virgin today who have said that it hasn't renewed currently been on ho...
Hi, I have reached the end of my 18 min term contract and wondered if it was possible to cancel an ad-on without having to restart or re-sign a new min term? For instance, if I want to cancel Premier Sports can they just do that rather than having to...
