Recent DiscussionsRenewal price query Hi I'm due for a contract renewal and I've been receiving a recurring credit which isnt on my contract for the past 18 months. Will this still be the case if u I renew with a new contract? Thanks fo...second tv box I have a second TV box but unfortunately had no opportunity to wire coaxal at the time the installation was made in August last year. I have now got the (very long distance) cable ready to connect bu...SolvedVirgin says I've changed my plan... I haven't!! As the title says, I got a mystery email stating I've changed my plan and billing changes will show from next month.. I've not changed my plan! I swear Virgin are nothing but a bunch of bungling clow...Problem with extending contract I was supposed to cancel my services on July 7th, but on July 4th received an offer to extend for 25 GBP per month which I accepted (I received the contract information sheet). I confirmed with custo...I just want to pay my bill. Can't log in on PC or phone. Tried three different browsers, VPN on and off. Cleared cash. All I get is "Ooops something went wrong on our end". Fine, I tried. You want paying, contact me. Recording box I have recently signed up for virgin media. I done all my details and package over the phone. Whilst on the call i specifically stated i wanted a box that could record on i.e the 360 and was told i w...Not Prompted for Password I am unable to access My Account on virginmedia.com. I enter my email address and after a short delay this is displayed: I never get an opportunity to enter my password. I have tried from multi...VirginMedia-O2 ID not sent? Email link doesn't work either, how are we supposed to get the ID? Thanks Unable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...Red light on hub 3.0 Hi, Hub 3.0 either has a red light or a dark/burnt orange colour light. I have read this is an overheating LED issue. I have tried a pinhole reset, power cycling and checking the environment. It's ...
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