Apologises in advance for the long post…A direct debit has came out for £200, and when checked it seems that last months payment did not go through and my package discount has ended, meaning its tripled price. I had received an email but it was in my...
So I had a 18 month contract that was coming to an end on 24th November. My contract price was £34 and out of contract proce was £70. On 21st November, 3 days before the contract was coming to an end I decided to renew it for another 18 months, I als...
Hi,I'm really at a loss here with what to do any more.Back in October I got an email from Virgin on 25 September confirming I am moving to Sky on 29 October (over 30 days notice), and that there would be a £7.44 early disconnection fee that would be ...
Hi,I have just signed up for a new 18 month contract (Broadband, Tv and landline) after being out of contract for many months, and have noticed that I am now being charged £10 per month for add-ons. Two add-ons are listed, "WiFi Max" which is presuma...
I have seen plenty of others on here with the same problem. They always end up in PM so never find out the outcomes.I am within my cooling off period still, so can any one help with this ? Cheers.
I took out a new contract, Volt Gig1 Broadband, Virgin TV 360, Mega TV, Netflix Standard, Sports, Cinema. So when I got the contract via email one thing was wrong the Netflix they changed to Standard with ads, I was never told about this, I hate ads ...
I live in quite a large six bedroom house and have a VM Hub 5 downstairs with three WiFi pods dotted around the house and now get a good signal pretty much everywhere inside.At the bottom of our garden (100mts away) I have a workshop where I go most ...
I am absolutely disgusted with VM. I signed up for a new contract on 1st October and was told my new bill would be reduced to £125. I then read my contract and saw that TNT was being removed which was never mentioned to me. Well I thought at least I ...
Hi,I am escalating my issue as a last resort to seek support.and escalate share my worse experience with your team.Hope you have all my call records. Kindly check how many time I suffered to get connected to speak with your team.Issues:I could not se...
Trying to order a new remote but when it says confirm order it won't let you order it
