Recent DiscussionsDeals for oldies who don't want broadband? My 88-year-old Mum's contract is about to expire. For ages now she's just had a very basic TV package (essentially just Freeview as far as I can tell), her old Tivo box, and her landline. VM put a r...I added Premier Sport and my bill went up £27? The above is the new contract I just started 8th April. Then on the 26th of April, I called to add Premier Sports, which is only one single change I made,apparantley for £10 per month for 3 mon...Password reset I have been trying for two weeks to reset my virgin media password and not receiving email either in regular or junk to reset and very frustrating need help,please SolvedMilitary move - cancellation fee I am moving home within the term of my Virgin Media contract due to a military posting, to a location that does not have Virgin Media. I was informed by the Virgin Media customer services that I wo...Bill says paid but I haven't paid So I just looked on the app and it says that the money I owe has been paid but I haven't paid anything? It says the bill was due on the 12th and the only money I am getting on the 12th is my housing ...Contract renewal issue Hi recently renewed my contract was quoted £65.70 with email confirmation. Recieved my bill and the main service price is different. How do I get this resolved as I feel I have been mislead by virgin...Unauthorised Contract Renew - Being Charged £870 for Early Disconnection Hi everyone, I'm looking for advice or shared experiences regarding an issue I'm having with Virgin Media. They are trying to charge me a disconnection fee of £873.32, even though I haven't had a va...No access to account email Hello, i am trying to change my registered account email address from virginmedia@mycompanyname.com to myactualname@mycompanyname.com and cannot. I can log in with the username virginmedia@ as i know...SolvedEnd of contract Well I must ask am I the only one in the country that retentions haven't contacted? Gave my notice 3 weeks ago due to daft renewal prices, when I did it the colleague said 'you may get call from out...Hub 5 I have been a 1gig customer for over 2 years and have just signed up for another 18 months, even though it said I would be getting a new Hub 5, yet I have not be contacted about receiving a new hub. ...
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