Recent DiscussionsCold call to renew Hi folks I just received a phone call from 0800 052 8675 person saying that he was from Virgin Media and wanted to offer a new contract! I explained that I was somewhat sceptical about this cal...Billing Issue – Incorrect Charges After Upgrade to 1G Speed I recently accepted an offer to upgrade to 1G broadband speed for £33 per month. However, when I received my first bill, I was charged £72 for the package, and my current bill is showing £108. This i...What happens to contract IF account holder goes into care, or dies I'm the account holder third party contact. The account holder is 85. I've arranged for the installation of broadband and TV for next week. 18 months. The reason I got him virgin was that the agent ...Hub 3 Constant Red Light My hub 3 has had a constant red light for the last couple of months. I have tried rebooting and the ‘paper clip’ trick. The hub is several years old and feels warm. My internet keeps dropping out as ...Removing Sky Sports Add On i called to remove Sky Sports. I was told my monthly cost would reduce to £53. Why am I only getting £12.63 off if I remove Sky Sports and Sky Sports HD. They are Addons. Can't change my memorable word HELLO, I'm HAVING TROUBLE CHANGING MY MEMORABLE WORD WHEN I CLICK ON EDIT, IT ASKING ME TO CHANGE MY E-MAIL ADDRESS. I PUT IN E-MAIL ADDRESS AND IT COMES UP WITH YOU CHANGED YOUR E-MAIL ADDRESS A WH...Contacting Virgin Media Why do you have to tell the Virgin computer you are dead before you can speak to a human about any issue? *Use the app, thank you ... goodbye" Goodbye Virgin. The customer support system is appal...No service since March 21st…Virgin doesn’t care. New installation a couple doors down cut our cable and Virgin has been pretty nonchalant about it. Hard to speak to an actual human being when you call When you do get someone they say the proble...I am Unable to sign to MyVirginmedia I am completely unable to login to MyVirginmedia or Virginmedia O2 account. Even the link provided in the "view my bill" link in emails from vmteam@virginmedia.co.uk does not work, whatever browse...Virgin media app So let me start by saying I am a new customer. During the past 3 weeks I have called virgin media support a total of 5 times to get my virgin media app working. The first time after about 2 hrs on ...
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