I came back home and seen that the wires are exposed outside from the old virgin box. A while back my neighbour had a virgin engineer visit who ask if he could temporarily connect there’s to mine. Does anyone know if this is unsafe and how to get a n...
HiI paid the default amount off my account on Friday this week, money gone from account I was told id get a receipt from virgin but nothing arrived.I have contacted them and they have said they can not send one as it is historic.I need proof either s...
So I’m leaving virgin as we’re moving house and they don’t cover my new area. They sorted my bill out and I came to check my app and the website and there’s a message on there saying restricted services as my bill hasn’t been paid. I’m so annoyed bec...
Can somebody please contact me to set up receiving a VAT receipt please.Many thanks,Kris
I accepted a new contract at a reduced price with the understanding that it would be the same as my expired one. I now find that this is not the case i.e.Sky Sports package is not included. How do I get this error corrected?
Virgin media is asking me to return TiVo boxes that were already returned many years ago
Hi,I recently recommended a friend who took up virgins services. However, my father has received an email from Aklamio to set up a referral account. In the past we have used my mobile number to contact Virgin about my fathers account (as he is hard o...
I have a second TV box but unfortunately had no opportunity to wire coaxal at the time the installation was made in August last year. I have now got the (very long distance) cable ready to connect but where and how do I do that? I think the installer...
My mother is just about to turn 90 this month, for some reason her package keeps getting upgraded to watch movies and Asian tv, both are not things she requires.ive been back and forward with your staff and unfortunately it still keeps happening.my m...
I have successfully changed my email address to sign into my account but I’m still receiving bills etc to my old email address and I no longer have any use for the old email and want to close it but I can’t as I’m getting bills sent to it. All I want...
