Need account number and area code
I’ve just ordered broadband and it said I would get my router today I’ve not had a email with delivery also on the contract sheet I don’t have account number or area code both are blank can anyone help.
I’ve just ordered broadband and it said I would get my router today I’ve not had a email with delivery also on the contract sheet I don’t have account number or area code both are blank can anyone help.
Hello, I am in the same situation, where I have cancelled my contract but would like to extend it until the new provider instals their services. Would greatly appreciate your assistance
Hey all,A month ago we had a problem with our internet and so on the Service Status page I put my number in to receive updates to when the service is back online.It worked and let me know by text when it was back online - only thing is, I’ve been rec...
Could anyone help me please. My contract is up for renewal and the website states that I can renew now and keep my existing services for the same price as I am currently paying. However, on trying to do that and reading the contract documents, it app...
I have just had the account transferred by the bereavement team but I am unable to register for My Virgin. It gets to the create password stage and just says there was an error, please try again later. I need to check if all the email addresses have ...
hi i live in a block of six flats,top floor,the outside cable is around 20yrs old and has been pulled out of its clips in the current wind,services are still working and im having it,hopefully attached back to the wall by a handyman with a ladder !is...
Hi Carly, Please can you explain why Virgin are then Charging us £7 when it is only 4.99 through netflix....my bills actually state premium on both parts. I'm sure we would have received notice from Virgin that this would happen. It's a bit off. ...
I was sold Virgin over the phone , and promised a £50 referral fee for being a student. I never received that nor a single bill. I that was 15 months ago for a 12 month contract.I have no way of accessing the account to cancel or even understand the ...
Hi, I finally got my SAR email with the links to download it But unfortunately, it seems that it also sends an SMS to your phone with a code. My phone number has changed since leaving Virgin Media so the number on my account details is not the valid ...
I'm trying to get hold of someone at Virgin to get a cable repaired urgently. I'm having some building work done and the cable was cut this morning. I work from home a lot so this is pretty urgent. I've tried customer services and none of the phone o...