Recent DiscussionsNetflix with ads I recently renewed my contract with the same package. However my Netflix package has changed from Standard to Standard with adverts. Please can this be locked into as I’m under the impression that I ...SolvedNo access to account settings Hi. I can't access account settings and haven't been able to for around 3 days nows. The page won't load and the virgin media icon keeps going around. As a result I can't access parental settings. An...Billing Issue – Incorrect Charges After Upgrade to 1G Speed I recently accepted an offer to upgrade to 1G broadband speed for £33 per month. However, when I received my first bill, I was charged £72 for the package, and my current bill is showing £108. This i...Complaint How do you actually speak to someone with virgin media? My internet has been horrendous for about a month now possibly longer and when you log on and try to speak to someone you get fobbed off with a...Latest bill not in line with contract Hi, Could a member of the VM team please check to see what is going on with my account/billing? My bill amount has suddenly shot up by a significant amount and is definitely not in line with the co...Cold call to renew Hi folks I just received a phone call from 0800 052 8675 person saying that he was from Virgin Media and wanted to offer a new contract! I explained that I was somewhat sceptical about this cal...What happens to contract IF account holder goes into care, or dies I'm the account holder third party contact. The account holder is 85. I've arranged for the installation of broadband and TV for next week. 18 months. The reason I got him virgin was that the agent ...Area code What is the area code for KY13 postcode. trying to register but no letter received thanks Billing issue and disconnection I am being horrendously overcharged and every month I am being disconnected because I can’t afford to pay the full amount at that time. I am entitled to social tariff because I have been on Univers...Fallen over cabinet I just walked past a virgin media fallen over cabinet it's on its side with cables hanging from it its situated on landsdowne drive Loughborough post code is Le112bl its a small green box lid many th...
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