Kit returned emails requesting returned
I keep getting emails saying I’m going to be charged by Virgin for not receiving it from yodel, it arrived on 03/12 any help on who to contact to have this removed from my account. Thanks
Forum Posts
contract and package are different
I was paying £23.90 a month for my broadband (M100), boosted with Volt, so I was getting around M250. I renewed my contract for the same deal but at £20 per month. On my contract, it does show the correct information, but initially, my speed dropped ...
TNT missing
Hi, I renewed my contract earlier this year. My son regularly watched aussie rules football on TNT. I did not get a VM email saying that TNT would be removed. The TNT channels were removed. I completed the online form to get TNT reinstated. They have...
Billing not making sense
My contract is £22:99 per month yet my bill says £22:99 for first month and £54 for second bill, I would have thought second bill would be £45 odds. 
Area reference code
HiI'm unaware of what my area reference code is I live in Peterborough postcode PE1 3QQ
Resolved! Memorable word
I'm trying to speak with someone at VM but it keeps asking for my memorable word, I don't remember my memorable word, I also don't remember my email address for which I set the account up with nor do I remember the password, there's has to be an easi...
Contract renewal
My contract will end on the 6th of Jan. 2025. I rang the customer care team to discuss new contract which was eventually sent to me via email to look at. However, the date on the contract shows that it’s starting today. I have not signed the contract...
Register for eBilling
I’ve spent over an hour attempting to register for eBilling. The directions are wrong and sent me round and round until I gave up. Very frustrating. It should be simple. Please help.
Complaint help
Please can someone help me, there was a renewal offer in my virgin media account which I accepted with the promise of not losing anything! Roll forward to today and I receive an email stating I now have netflix with ads... I can see i am not the firs...
No link given to activate Disney+
Can you please post the fix for this? I have the same issue and looks like others do too.
