Recent DiscussionsStop auto renew On web chat I just want to give notice that I do not want my contract to auto-renew on July 3. They insist I can only give 30 days notice. Not a day before or after (OK, after but I pay another month...Complaint around in circles. Hi. I made a complaint as Virgin Media have broken my complaint resolution agreed last year. I kept getting emails back ignoring my complaint and standard messages about price prices and this went...When computer is down By guesswork I have arrived where one can post messages. I would not expect to find it under "Managing your account" but perhaps I am weird. Anyway, I receive email from VM into Mailbird on my deskto...Issues since joining Virgin Media I had tv and broadband installed last week and have found that we can't have the 360 box, even though that was what was ordered. The engineer said they are discontinued, even though my day 1 check in...Return Equipment to o2 store My contract ended over a week ago. Not received the return packaging yet. I dont want to use Yodel anyway, as they have a terrible reputation in the area. I saw online that you can return to an o2 ...Renewal not happened So I renewed my bundle on 26th of April. Got the tv remote and upgraded. All very lovely until I discover the bill hasn’t changed. Tried calling but got a lovely young lady who had no idea and just...Can't change Direct Debit Hello, Can anyone help me understand how I am meant to change my direct debit? I can't rely on my bank doing it as I am not doing a switch over. I followed all the links and it seems the only page ...Netflix - Stopped after house move We have recently moved home and shortly after, I received an email from Netflix advising that my subscription would be taken from my own account and not covered by Virgin Media. This has been part o...Stop Service Outage Texts Hey all, A month ago we had a problem with our internet and so on the Service Status page I put my number in to receive updates to when the service is back online. It worked and let me know by text...Equipment return. Over the last 2 months, following a house move, I have requested the packaging to return the VM kit on 3 separate occasions as I’m receiving frequent reminders that I’ve not returned my equipment. ...Solved
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