Resolved! LPA - how to add/register on an account?
How can I register the LPA I have for my father online? I can generate an access code from .GOV.UK [MOD EDIT: Subject title changed for clarity]
Forum Posts
How can I download VAT Incoice
Please can I request access to VAT invoicing as it doesn’t appear on my account.
Netflix downgrade after renewal, breach of contract
HiSo we renewed our contract via the app last week, exact same package, same price, job done, or so we thought. The next day when we logged onto netflix we have the standard plan with ads and limited devices.Spoke to someone on the web chat on monday...
Resolved! Can't login to VM account, old customer, but came back and used the same email address
Hi,I am unable to access my Virgin Media account it says:Oops, looks like something's gone wrong on our side.Please try againI had a Virgin Media account before, but cancelled as I moved and that address didn't have Virgin Media, however VM just exte...
Record update - one dwelling incorrectly showing two flat entries
Hi we have recently bought a house and would like to subscribe to virgin media broadbandthere is an existing vm socket I. the building and there was previously virgin media supply.the house is one family dwelling only, however when trying to register...
new black friday offer
help please i just orderd a new black friday agreement to keep all my egsisting services for my egsisting payment so i orderd the package ,and received my new contract details and payment details signed on the 8 th December and guess what Virgin...
Lasting Power of Attorney - need to speak to VM
Hi, I have LPA status for a vulnerable 89yo account holder who has VM services and is being charged an extortionate amount by VM.I urgently need to speak to someone to reduce the cost, I'm already registered as LPA with VM, but I don't have a contact...
Netflix downgraded to 'with-ads' - a genuine error or a Virgin Media scam?
With my current 18 month Virgin Media contract ending in January I decided to check my account online a few days ago to see what the starting renewal offer was, and to be fair to VM it wasn't too bad.I also wanted to add Sky Sports UHD to my package ...
Resolved! One Touch Switch - No confirmation of cease for old provider
Hello VM,I re-joined VM 8 months after leaving as long term customer, due to finally receiving a decent price for GIG1 during Black Friday and via 'Perks At Work'.Can we exchange PM's on status of One Touch Switch as received no confirmation of cease...
Issue with online renewal
As with a few others here, I accepted an online renewal for my services which are currently out of contract. I received the normal pre contract info via email but after 3 weeks nothing has been applied. After having various online conversations with ...
