2 weeks ago
On my old contract, I paid an extra charge and had paper VAT invoices posted to me. I changed contract in April 2024, and the extra paper invoice charge has disappeared. Please can I get VAT invoices on my new contract?
a week ago
Hey markdav7171551, thank you for reaching out and I am sorry to hear this.
This shouldn't change if you made a upgrade or downgrade.
Have you had a new bill for the contract yet?
Remember these come by post so they could of got lost in the post.
Matt - Forum Team
New around here?
a week ago
Matt
Thanks for the response.
OK, I will wait and see if the paper VAT invoice continues to arrive as usual.
a week ago
Hi markdav7171551,
Please let us know if you do not receive this within the next few days and we can chase this up for you.
Regards
Paul.