Upload low rate
On 1gig. Uploads don't go past 30. Max transfer rate looks to be ok in the hub settings... In the 120 mill range ~. Up stream for docsis 3.1 QAM32. Should be 64? This all started over a ...
Forum Discussion
Hi Keasy 👋 Thanks for keeping us updated!
Sadly it looks like the known local issues are ongoing. The current estimated fix time/date is 23.09.24 at 16:00 .
We hope it's resolved soon! 🤞
You can usually keep an eye on outage updates here 👉 https://virg.in/service or by calling 📞 0800 561 0061.
Please do continue to keep us updated. Thanks for your patience in the meantime! 🌞
Hi, Molly.
I've been checking the same site, and it says it will be fixed the same day, every day. It's a bit suspect that every day it changes to the fix being estimated as that same day.
There's a fair bit of data that needs the proper upload speeds in my household. My son is a music and sound student and regularly uploads rich content.
On top of that the constant errors are affecting online gaming.
I believe I've been pretty patient but it's taking too long. There must be a more accurate description of the fault and the fix. It's strange it's only the upload that's affected.
None of my friends in the same postal area are affected. Which makes me believe it's something more particular to my own household.
Surprise, surprise.
The fix day has passed and the fault is still present.
The status checker now days the 26th.
30th September now.
This will just keep going on and on. As said, friends in my area do not have this issue.
I don't think it's related to my upload speed.
We are sorry to hear the outage has been extended.
We understand this is frustrating and we are sorry for any trouble caused.
So can someone credit my account as I'm not getting anything near the advertised rate?
