As of circa 10am 29/09/2024 my connection took a nose dive in terms of performance. I am seeing a sea of red packet loss on my BQM.
Clearly most notable over night when the connection is not in use. In terms of when being used, it is typically when gaming that I see noticeable issues, general web surfing is fine.
At present the hub5 is setup in modem mode and being passed through an Asus router running with merlin firmware. The router has been restarted numerous times and the firmware has been updated to the latest version. The hub5 has also been restarted numerous times and I have also took the router out of the loop and ran with a direct wired connection.
All devices, including wireless, are powered down and only my wired desktop is online at present. There is nothing standout in my router logs and the upload/download logs are only really seeing relativeley low transfer speeds.
Speed test results are varied for the upload, anything between 700Mbps and 924Mpbs. The upload has been consistent at 105Mbps. There was also no indication on the status checker for my area when last run.
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 331000000 3.6 40 QAM 256 25
2 139000000 6 39 QAM 256 1
3 147000000 5.7 39 QAM 256 2
4 155000000 5.5 39 QAM 256 3
5 171000000 4.9 40 QAM 256 5
6 179000000 4.8 40 QAM 256 6
7 187000000 4.6 40 QAM 256 7
8 195000000 4.8 40 QAM 256 8
9 203000000 4.8 40 QAM 256 9
10 211000000 4.7 40 QAM 256 10
11 227000000 4.3 40 QAM 256 12
12 235000000 4 39 QAM 256 13
13 259000000 4 40 QAM 256 16
14 267000000 4 40 QAM 256 17
15 291000000 4 40 QAM 256 20
16 299000000 4.2 40 QAM 256 21
17 323000000 3.7 40 QAM 256 24
18 339000000 3.6 40 QAM 256 26
19 347000000 3.6 40 QAM 256 27
20 355000000 3.6 40 QAM 256 28
21 363000000 3.4 40 QAM 256 29
22 371000000 3.6 40 QAM 256 30
23 379000000 3.7 40 QAM 256 31
24 387000000 3.7 40 QAM 256 32
25 395000000 3.8 40 QAM 256 33
26 403000000 3.7 40 QAM 256 34
27 411000000 3.6 40 QAM 256 35
28 419000000 3.6 40 QAM 256 36
29 427000000 3.3 40 QAM 256 37
30 435000000 3.2 40 QAM 256 38
31 443000000 2.9 40 QAM 256 39
32 451000000 3 40 QAM 256 40
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40 0 0
2 Locked 39 30 0
3 Locked 39 29 0
4 Locked 39 17 0
5 Locked 40 41 0
6 Locked 40 170 0
7 Locked 40 0 0
8 Locked 40 0 0
9 Locked 40 0 0
10 Locked 40 0 0
11 Locked 40 0 0
12 Locked 39 0 0
13 Locked 40 0 0
14 Locked 40 0 0
15 Locked 40 0 0
16 Locked 40 0 0
17 Locked 40 0 0
18 Locked 40 0 0
19 Locked 40 0 0
20 Locked 40 0 0
21 Locked 40 0 0
22 Locked 40 0 0
23 Locked 40 0 0
24 Locked 40 0 0
25 Locked 40 0 0
26 Locked 40 0 0
27 Locked 40 0 0
28 Locked 40 0 0
29 Locked 40 0 0
30 Locked 40 0 0
31 Locked 40 0 0
32 Locked 40 0 0
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159 94 4K 1840 QAM 4096 1108
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
159 Locked 41 0.2 3163259 0Refresh data
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
0 49600000 45.5 5120 QAM 64 1
1 43100000 46 5120 QAM 64 2
2 36600000 45.5 5120 QAM 64 3
3 30100000 45.5 5120 QAM 64 4
4 23600000 45 5120 QAM 64 5
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0 ATDMA 0 0 0 0
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
6 10 39.2 2K QAM 256
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6 OFDMA 200 74000000 0 0General Configuration
Network access Allowed
Maximum Number of CPEs 1
Baseline Privacy Enabled
DOCSIS Mode 3.1
Config file 54k;fg87dsfd;kfoA,.iyewrk
Primary Downstream Service Flow
SFID 23976
Max Traffic Rate 1200000450 bps
Max Traffic Burst 42600bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow
SFID 23975
Max Traffic Rate 110000274 bps
Max Traffic Burst 42600bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 42600bytes
Scheduling Type Best Effort
Thanks for the info, will keep that number handy as the web driven status frequently crashes out for me.
Regarding the packet loss, I lost the connection completely for ~45mins then it cam back completely free from packet loss so who knows what was fixed or was the cause for it.... Ignore the 4am loss, that is my scheduled router restart.
