Service suspended

[Robs1987-]

Hi 

I've recently had no TV for around 5 days so far. 

With a message popping up saying suspended due to overdue payment...... however my account it's fully paid and up to date, nothing outstanding.

Been in touch with VM they say they can't find a problem and have sent for investigation? Can anyone help 

Internet however works perfectly fine as normal, usual speeds 

Thankyou 

[Vikki_M]

Hi Robs1987-

Thanks for your post and welcome to our community.

I'm very sorry to hear about the service issues you're having with the TV. 

I'll send you a private message now so I can help.

Please look out for the envelope in the top right of the page and pop back to me when you can.