Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Retreave Live Conversation

artywood
Joining in

3 weeks ago

I had a Live Chat conversation last week with a VM agent that I wish to retrieve as it hasn't been sent to me.

Essentially, they had promised certain conditions would be upheld on my outstanding complaint and it would be visible on my VM account within 72 hours. 

Could I get some help with this?

0 Kudos
1 REPLY 1

Lee_R
Forum Team
Forum Team

3 weeks ago

Hi @artywood thanks for posting and welcome to our community.

Sorry to hear you've not been able to access a transcript of a conversation. And sorry for any inconvenience this may be causing you. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

0 Kudos
Top