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jfeatonby
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Remaining minimum period, red x

When checking my current bill it shows a Red X next to the "Remaining minimum period" line, does this mean I am now outside the period and can cancel the service without incurring additional charges?

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Ernie_C
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Re: Remaining minimum period, red x

Yes, giving 30 days notice of cancellation.

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Akua_A
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Re: Remaining minimum period, red x

Hi @jfeatonby ,

Welcome back to our community forums and thank you for your query. 

I am glad to see @Ernie_C was able to help with answering this. I can also see you have processed the cancellation with our team. We will be sad to see you go. Please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team



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