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Remaining minimum period, red x

jfeatonby
Tuning in

on ‎24-02-2023 01:50

When checking my current bill it shows a Red X next to the "Remaining minimum period" line, does this mean I am now outside the period and can cancel the service without incurring additional charges?

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2 REPLIES 2

Ernie_C
Very Insightful Person
Very Insightful Person

on ‎24-02-2023 10:22

Yes, giving 30 days notice of cancellation.

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Akua_A
Forum Team
Forum Team
In response to Ernie_C

on ‎24-02-2023 12:41

Hi @jfeatonby ,

Welcome back to our community forums and thank you for your query. 

I am glad to see @Ernie_C was able to help with answering this. I can also see you have processed the cancellation with our team. We will be sad to see you go. Please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team

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