Urgent help needed. Moved house, bill gone up by over £100 a month - told VM i was moving house

[Alexf1]

This exact issue happened to me. I moved out my house after paying for 12 consecutive months as a student just to find I now have a £100 bill which I cannot pay even after I’ve moved out for nearly 3 months

[Vikki_M]

Hi Alexf1

Thanks for your post and welcome to our community. 

I'm sorry to hear you've received an unexpected bill since moving home.

I'd be happy to take a look at this for you to see what's happened :).

I'll send you a private message now. 

Please look out for the envelope in the top right of the page and pop back to me when you can.