I cancelled last week, went through retentions, and got a new contract on Saturday for 1gb. When I received the contract email however it says I’m on Volt Gig1. I know thats with an o2 sim but volt and o2 weren’t mentioned on the phone at all. The only mention of it is the name of the package in my contract.
I’ve no idea if there’s going to be some attempt to charge me for a sim now as well. All part of the fun and games dealing with Virgin media. I’ll try and find out what’s happened tomorrow.