2 weeks ago
Hi, im seeing if someone could look into my upgrade.
It's been a week, I accepted a broadband upgrade online and have the contract offer but nothing is showing in my orders.
I contacted Virgin on WhatsApp but all they did was offere the same thing but 3x the price.
Any help would be appreciated
Thanks
Answered! Go to Answer
2 weeks ago
Hi @Westy90
Thanks for posting and welcome to the community.
I'll send you a PM now to assist further
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
2 weeks ago
Hi @Westy90
Thanks for posting and welcome to the community.
I'll send you a PM now to assist further
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
2 weeks ago
I have the same problem and have only just posted something similar on this forum. As ever getting any resolution from Virgin seems to be unnecessarily difficult to do ☹️