on 27-03-2024 09:55
Hi. I agreed to go back on 18 mnth contract in return for a reduction in subscription. I had been
off contract since 2022.
I have been charged £2.08 package change fee. Is this normal / right. I didnt change
any other aspect of my package.
Thanks for reading.
on 27-03-2024 12:18
Hey stablio00, thank you for reaching out and I am sorry to hear this.
This package change will be your pro rota cost for example if you was half way through your old package and you changed to your new one it would be the pro rota for that.
Matt - Forum Team
New around here?