on 08-11-2024 13:29
My next bill has been increased even though I have taken out a new 18 month contract for £61.99. Please can you investigate this issue.
Thanks
on 09-11-2024 08:20
Hi @Tone5 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with your bill. We would need to take a look into this via private message with you. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
3 weeks ago
Hi @Tone5 👋.
Thanks for joining me in a private message, glad that we got your issue resolved with your package. Should you need us again please do reach back out to us.
Sabrina