Max TV Offer

[mattlfcx6]

Got an offer of 3 months free max tv, then £12 per month thereafter. Does anyone know if Virgin start to take the £12 per month automatically after the 3 months or do they contact me before doing this, so I have the option of cancelling it before they do so.

[newapollo]

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@HavencroftKev wrote:

Correct!!

Are you assuming Mattlfcx6 is an existing customer, because I can't see anything in his post which suggests he is.

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The OP's last post <here> from 29th October 2024 suggests they are a current customer since they had a package renewal query 

[Beth_G · Accepted solution]

Hi mattlfcx6

Thanks for coming back.

Yes, once the free 3 month period comes to an end, we'd then automatically start charging for this service.

If you take out the offer and no longer want the service after the free period, we'd recommend getting in touch with us over the phone (0345 454 1111) 30 days before your offer ends, provided this offer does not include an 18 month contract for this service.