How do I get a new contract error corrected

[M_H_M]

I accepted a new contract at a reduced price with the understanding that it would be the same as my expired one. I now find that this is not the case i.e.Sky Sports package is not included. How do I get this error corrected?

[Sabrina_B]

Hi @M_H_M 👋.

Thanks for reaching out to us, apologies for the issues that you have had with renewing your contract, so that we can look further into this, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina