Forum Discussion
ExCirginCustome
12 months agoJoining in
Hi, I disconnected my virgin service in Feb and returned all the equipment I was provided with originally in the packaging from Virgin and sent back via Yodel. I’ve since received a text message telling me that part of the equipment was missing (it wasn’t!) and I’ve heard nothing more and have not received a refund in any way. Could anyone advise how I can obtain the £100 equipment charge?
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