Contract end date

[VrgnonRidiculus]

Hello

I've just had an email saying I'm out of contract. Slightly confusing as my last bill clearly states that the contract ends on 17th June 2025 (initial 18 month deal plus a couple of months added after failing to set it up correctly originally). Checking in my account brings up errors when asking about changes/renewal, but again claims I'm out of contract. Anything you can do to fix it?

[Akua_A]

Hi @VrgnonRidiculus 

Welcome back to our community forums and sorry to hear there is some confusion with your end-of-contract date. We want to do our best to help. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks,