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DannyMag · a week ago

Hi, my virgin media services are due to be cancelled today but I haven't heard anything. Can someone check this is happening. I have the transcript of my conversation and it definitely should be cancelled today Thanks

Adduxi · a week ago

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newapollo · a week ago

Hi DannyMag

Once you've given your 30 days cancellation notice the services can disconnected at any time up until midnight on the termination day. You may find that your services may be cut off separately on that date ie the TV may continue working after the phone/broadband has ceased working, but they should all cease working by midnight.

Dave

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John_GS · a week ago

Hi @DannyMag

Thanks for posting and welcome back to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS · Tuesday

Hi @DannyMag

Thanks for joining me on PM and allowing me to sort this for you.

Please do pop back to the community should you ever need further help.

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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