Brown box relocate

[Tux2472]

My virgin brown box is on my downstairs neighbours wall since 2018 and now she wants it removed. Can the brown box be put anywhere else. I live in a Maisonette. Other virgin users along my road in the same buildings as me also have the box on there neighbours wall and don’t have this problem. Also it looks like she may of been fiddling around with it as the box is now coming off the wall with the wires exposed . 

[Tux2472]

Just to add it’s a Council Property 

[Steven_L · Accepted solution]

Hey Tux2472,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your omni-box location, we can certainly get this looked into further to see if we can relocate the omni box for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[Tux2472]

Great thanks 👍

[Steven_L]

You're very welcome and if you get chance, please let us know how the visit goes 👍