on 19-04-2024 18:34
Hello,
The CATV cover outside my property has been damaged and now there is a big hole which is quite dangerous as it is opposite a playground. Can someone be sent to fix it ASAP?
on 19-04-2024 18:54
Managed to report this via the phone service and have been informed a technician is on their way so no further response required.
on 19-04-2024 19:08
Just in case a team does not respond...
https://www.virginmedia.com/help/reportingdamage
on 20-04-2024 08:27
Hi @Ultramel thanks for getting back to us.
Has the visit already taken place? If not were you given a timeframe for when someone would attend? Did our colleague offer evidence that they'd raised a job? I'd like to be absolutely certain. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R