cancel
Showing results for 
Search instead for 
Did you mean: 

Broken CATV cover

Ultramel
Joining in

Hello,

The CATV cover outside my property has been damaged and now there is a big hole which is quite dangerous as it is opposite a playground. Can someone be sent to fix it ASAP?

20240419_182946.jpg

3 REPLIES 3

Ultramel
Joining in

Managed to report this via the phone service and have been informed a technician is on their way so no further response required.

Client62
Alessandro Volta

Just in case a team does not respond...

https://www.virginmedia.com/help/reportingdamage

Hi @Ultramel thanks for getting back to us.

Has the visit already taken place?  If not were you given a timeframe for when someone would attend?  Did our colleague offer evidence that they'd raised a job?  I'd like to be absolutely certain. I am going to send you a private message.  Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R