Account credit

[Gwyn82]

I left virgin April 13th, my account was in credit,  I have rang numerous times to be fobbed off, still no cheque as promised by phone twice.  I was told up to 45 days but still waiting ! Any advice greatly appreciated. 

[Travis_M]

Hi @Gwyn82

Good afternoon and sorry to hear about the delay in receiving your credit, welcome to our community forum!

I am going too drop you a private message now to collect some more information regarding the issue and to look at getting this resolved for you, please keep an eye on your inbox for a message from myself.

Regards

[Travis_M]

Hi @Gwyn82

Thanks for confirming all due details via Private Message - glad to hear you've now received the cheque!

I hope you have a great weekend and thank you for your patience.

Regards