I have a rock solid B&O Beocom 6000 system. It has 5 handsets connected wirelessly.After engineers were 'working in the area' they disconnected my landline.Following arranging an engineer visit, when the phone was connected into my hub, the system ca...
Since the recent enforced switch from copper to fibre Virgin has compromised my phone system, which is based on twin (expensive) Beocom 6000 wireless phones. I can make outgoing calls as usual with them but with incoming, they do not ring and callers...
Hi, I'm in a very vulnerable situation and need my landline fixed or replaced as it's not working. I can get online but cannot ring them now. Is there any way I can contact someone in Virgin online asap as I am reliant on my landline phone and desper...
We are in the 30 day notice period which ends on 29/11/23 after deciding not to continue with our contract.As soon as we agreed on the termination date someone at Virgin turned off our landline which we are still paying for.We eventually got through ...
I've decided to leave Virgin as they are too expensive and their customer service is terrible. My contract is due to end on the 22nd of November.I noticed yesterday that the landline had stopped working (no dialtone). I tried a different phone, still...
Landline not accepting incoming calls, goes straight to voicemail [MOD EDIT: Subject title changed for clarity]
Help!I have given notice earlier to cancel my services and was told everything would stop next month. For some reason my landline has been disconnected already. I was not advised this would happen and of course I can't get through to anyone for hel...
When I make a call I frequently get an echo of my voice. The person I am calling can hear me but I can only hear an echo of my voice. I have several phones and it happens with all of them. Sometimes my call goes through without any issue.I see that t...
Hi, hopefully someone can help us here.As of yesterday my father's home phone stopped being able to make outgoing calls. Incoming is working fine and there's a normal dial tone but whenever any number is dialed it gets diverted to virgin helpline. H...
Hi, had VM Volt M250 installed with phone package, noticed my telephone line has a weird tone now, best explained as a cross between alternating normal tone with engaged, each lasts approx a second each !!Is this 'normal' for Virgin phone line ?Help ...
