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Help with your Virgin Phone line
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Resolved! No phone service Friday.

My wife was expecting a callback from the doctor Friday afternoon. However the doctor was unable to contact us on the landline. Eventually he managed to get through on my mobile. When I found out he was having problems I tried ringing the landline an...

Landline for alarm once copper is switched off

Hi we have VM with a landline that works for our home phone and house alarm. Can you tell me will the phone and alarm be rendered as useless when the copper network gets switched off? The alarm rings out to alert us of any issues  thankskev

Landline phone not ringing

Hi, I am new to this forum so please be gentle with me.I have just been made aware of a problem with my cordless landline telephone in that it no longer audibly rings for an incoming call.  When I run a test call from my mobile, I can hear a ringing ...

jeff810 by Joining in
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Careline charges

HelloI have a careline device installed at home , which i had plugged into my router along with my landline handset with the use of a micro filter . i have just looked at my bill for my landline & i have charges for each activation made. Can this be ...

landline phone not working

a friend of mine who lives in the Poole area has no dial tone on his home phone and when i ring it from my phone i get the "it has not been possible to connect ... " he Live in the [REMOVED] anyone else having similar experiences? [MOD EDIT: Personal...

Port my BT phone number to Virgin

I would like to move my existing BT landline phone number to Virgin Media with whom I also have a phone line nowthere seems to be no point in keeping BT as Virgin provides the same service... and probably better !I have received the adapter from Virg...

Landline dead

I had an email 12 October 2023 saying my phone would switch to fibre network on 9th January 2024.Fast forward to yesterday I noticed no dialtone. From either the old wall socket or the vm hub 5.Doing 192.168 etc revealed Internet telephony disconnect...