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Unable to make outgoing calls, and can't recieve incoming calls

Hello,Ever since this morning (That I know of, could have been yesterday), I haven't been able to make any outgoing calls with my landline, I just get a long beep, and then whenever I try to call my landline number, it just cuts off and doesn't even ...

PCMReece by Just joined
  • 432 Views
  • 3 replies
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flashing red phone icon

The red phone icon on the hub has suddenly started flashing. I get a dialing tone but when i dial the number i get a constant tone. I've tried unplugging/ switching off and on. The hub nor phone has been touched or moved

peterr3 by Joining in
  • 1538 Views
  • 15 replies
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Landline not working

We switched over to the new Fibre Network on the landline, (got the phone adapter plugged into the Computer-but for some reason it keeps dropping out. One day it works the next it does not- all VERY annoying especially as Mobile signals here are awfu...

Port a number from Virgin to Virgin

Bit of an odd one!My son lives at home and works for O2. O2 gave him a VM staff discount for Broadband TV and Phone but to take this up I had to cancel my contract and verify that he was allowed to take over the new contract at our address. The only ...

Gwatty by Joining in
  • 586 Views
  • 3 replies
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Intermittent dial tone

I appear to have an intermittent dial tone, however I contacted CS to have voicemail permanently turned off. So, it's either not been done, which it needs to be, or there is some other reason. Any help would be appreciated. 

pcdoc69 by Joining in
  • 264 Views
  • 1 replies
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Resolved! Does Ebul V3 need to be connected to the Router?

Ive just switched across from Sky Broadband & Landline to Virgin & had requested an emergency back up line.The engineer connected the Hub- v3 last week & told me the Ebul V3must be charged for around 8 hours before use.So Ive now attached the Ebul to...

restyler by On our wavelength
  • 3126 Views
  • 29 replies
  • 0 kudos

Charges for calling custmor services

We moved from Sky to Virgin in April this year. Since our move, we have faced several issues.The thing that surprised me most was the charges for calling Virgin Media customer service for issues after the new installation. One call charge is £23. Our...

CSBIYANI by Joining in
  • 1091 Views
  • 5 replies
  • 0 kudos