Here in Stockport UK I had an email about switching our home landline to run through the Virgin Hub (part of the national fibre roll-out). After answering a few simple questions on the link provided, it decided I need a technician to install the gubb...
My mums landline isn't receiving calls. Calling out is fine, but when I call her on my mobile I get the ringing tone, but nothing happens on her phone. We called 150 and the guy on there suggested plugging the adapter into the hub and trying th...
...DESPITE ME EXPLAINING I NEED MY LANDLINE URGENTLY FOLLOWING A LONG PERIOD IN HOSPITAL WITH CANCER. MY LANDLINE HAS BEEN CUT OFF ...IT SEEMS I MISSED VIRGIN'S MESSAGES WHILE IN HOSPITAL AS I LIVE ALONE AND DO NOT HAVE A SMARTPHONE....WHAT DO I NEED...
Hello...The engineer came 9:30am on Monday13 November to do the migration on my home phone. When he finished the wiring, which was just the plug in on an extension lead, VM told him it would not migrate until the next day. It is now Wednesday 15 Nove...
Please can someone contact me to remove the 1571 voicemail service on my landline?Many Thanks
Hi all, I cancelled my Virgin Media services on Thursday and was told by the agent that all my services would be disconnected on the 16th December yet my landline has suddenly stopped working but the internet and TV are still working. When I try and ...
In common with other posters on this forum, I cannot dial out on my landline. All I get is the Virgin Media helpline. Why is this! We are not on the hub system as yet. Not due til next year so why the hassle? We are also up to date with bills. One en...
My vulnerable father (90, housebound and lives alone) has been unable to use his phone for at least 36 hours. He was issued with a priority incident number yesterday with a promise to be contacted within 24 hours. On checking, virgin customer servi...
Can anyone steer me in the right direction regarding the switching on of the answering service.Thanks in advance.
No dial tone. Checked all connections. Can you do some tests please?
