Need help home phone

[Ostragobulus]

When I make a call I frequently get an echo of my voice. The person I am calling can hear me but I can only hear an echo of my voice. I have several phones and it happens with all of them. Sometimes my call goes through without any issue.

I see that there are other posts about a similar problem but there seems to be no resolution posted.

Can anyone help please?

[Reece_MH]

Hi Ostragobulus 👋

Thanks for posting, and a warm welcome back to the Forums.

I'm sorry to hear you're experiencing trouble with your Home Phone. I've had a look on our side, and can't see any issues with the lines, with all of your recent calls showing to be within good quality. In regard to the echo, is this happening on all calls, or some?

How are you connecting your phone? Is it through the Hub, or wall socket? If it's through the Hub, can you please try a full reboot, by switching it off at the back for 30 seconds, before switching it back on again?

Thanks,