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Landline problem not fixed

porluc
Joining in

An engineer came to fix my mums landline yesterday, but the problem hasn't been fixed.  When I try to ring it still says it is temporarily unavailable. My mum is in her 90's and is getting upset about this.  I am going away at the weekend and really need to get this sorted.

3 REPLIES 3

Alex_RM
Forum Team
Forum Team

Hi porluc,

Thanks for posting and sorry to hear you're still having some issues with the landline. Can you please try rebooting the hub, and let us know if there is any change?

Alex_Rm

Sorry, I don't live close by to do this and my mum isn't able to. Julie

Hi Porluc, thanks for the message. 

I will send you a PM to confirm things. 

Chris.