Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Matthew_ML's avatar
Matthew_ML
Icon for Forum Team rankForum Team
3 years ago

Hey TF1909, thank you for reaching out with your question.

We don't provide any handsets sorry its just the line rental we offer.

If you are looking for a VOIP line I would checker the manufacturer to see if they are compactible. Thanks 

moof's avatar
moof
Fibre optic
3 years ago

BT Premium Phone Trio here ☎️

Mfr#: 090632

 
  • 1malcolmgeorge's avatar
    1malcolmgeorge
    Dialled in
    3 years ago

    Please include BT 2500 trio wireless.

    The IP landline changeover took place when I had a hub 3....there were no problems.

    Hub 5 cause the problems. Is it not possible to identify the circuit or system that is causing the fluctuations from that information

     

  • Chris_Myers's avatar
    Chris_Myers
    Superfast
    3 years ago
    BT Advanced phone system with true call. 4 handsets, call blocking and answer machine. Item code 090641
    • Chris_Myers's avatar
      Chris_Myers
      Superfast
      3 years ago
      I have today taken my case to the ombudsman and await a response.