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High Ping in online gaming (PS5)

Hey, I’m struggling with really high ping in online gaming, varies between 48-90 ping then sometimes shoots to 121ping. I play on my own servers I’ve tried everything possible I even have ExpressVPN router connected thinking that would help the ping ...

Anne_R by Joining in
  • 398 Views
  • 2 replies
  • 0 kudos

Poor connectivity making online gaming impossible

When my son tries to play Valorant on a Windows laptop, it struggles to connect to the Riot Games servers. Sometimes he gets connected and starts a game, then gets disconnected shortly afterwards. We see the same behaviour on 2 different laptops. We'...

mben63 by Joining in
  • 872 Views
  • 16 replies
  • 0 kudos

Latency spikes and packet loss

I constantly get random latency spikes, as well as a fairly steady packet loss, see the below graph, basically consistent every day. Download speed and upload speed both fine. Engineer called out on Friday, basically useless, waited around all day fo...

PC lags when xbox is streaming

My PC is wireless and has no issues watching netflix/other streaming and gaming at the same on the PC.But when the xbox is on in the front room watching itvx/bbciplayer etc i get serious lag spikes.The xbox is wired and the pc lag is significant, i d...

GeorgeLC by Tuning in
  • 358 Views
  • 3 replies
  • 0 kudos

Ping spikes + packet loss

Inititally was using modem mode with my own router, so the first bqm is that. I then switched to router mode to eliminate variables 

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Experiencing high ping spikes

Hi,I'm currently a Virgin Media internet subscriber to a package with speeds of 1000mbps down and 50mbps up. In terms of speeds, my internet has been perfect since first getting it.However, over the last few months my internet has degraded when playi...

Nfinity by On our wavelength
  • 3339 Views
  • 26 replies
  • 0 kudos

Resolved! Instability and poor service.

My connection has less stability than Broadmoor. Can anybody suggest an ISP that has a more stable and solid connection than vermin medias? I was on the verge of cancelling and going with a competitor recently, but was offered a better deal... It's n...

LeeVM by Joining in
  • 1114 Views
  • 8 replies
  • 0 kudos

Resolved! Using Virgin Media TV Box to connect PS5 to LAN.

Hi, I’m a little confused, I was not home when my Hub 3 was installed, but the installer said I could get a splitter to connect my PS5 to the internet via a wired connection from the VM TV Box, as I was not present, I’m unsure what he meant. I’m wond...

SMD1 by Tuning in
  • 1302 Views
  • 6 replies
  • 0 kudos

Resolved! Netgear CM1200 for gaming and Virgin media hub 5

Hello everyone, I am a keen player of call of duty and chatting with other friends they raised the point that certain brands (like netgears and others) can improve your ping and latency, latching only on nearby servers and generally being more functi...

Emanuele by Joining in
  • 1183 Views
  • 9 replies
  • 0 kudos