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Forum Posts

Lag and poor connection for past few weeks

After a whole load of problems last summer that took months to sort, problems are now back.1Gig Superhub 5Packet loss, lag, disconnetionsDL power seems way out, the engineer configured it so it would normally stay around 0-4 on all channels until the...

Ctenn by Joining in
  • 1504 Views
  • 28 replies
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Unstable Ping and packet Loss

For over a year now, I have been experiencing unstable ping and packet loss while playing online games. I use a graphical ping checker with Google, and the packet loss and increased ping occur simultaneously. I’ve researched this issue and found that...

Constantly lagging / ping spikes / poor performance

For the last 4-5 months I've been getting really frustrating lag on games, the ping within the game will spike occasionally to 180-200ms and will obvious cause jumping etc..I phoned VM and they advised that my Omada gear was likely the issue, so I re...

Eve Online Disconnection Problems Sep 24

Hi in 2022 i too suffered from the disconnection problem with EVE online.3 weeks ago it started all over again, and i have spent the last couple of weeks going through my computer, the eve installation and checking everything that the technical peopl...

VQuery by Joining in
  • 480 Views
  • 11 replies
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Certain games completely shut down my Internet momentarily.

i play a lot of games and this issue is how happening for 3 games and i really want to fix it!!So ever since switching to the HUB 5 1gb i had an issue where 1 specific game would momentarily disconnect me from the internet that game being The Elder S...

Brettapuss by On our wavelength
  • 1326 Views
  • 11 replies
  • 0 kudos

Slow connection ps4

Hi all,I have recently switched to 1gb fibre and I'm having issues with slow speed on my PS4. It's connected via LAN and I'm only getting speeds of around 400mb at a push. This is actually slower than what I was getting when I was on 500mb.I have con...

Shaun84 by On our wavelength
  • 412 Views
  • 11 replies
  • 0 kudos

Package loss in games and with "ping"

Anyone else having problems with package loss on their VM connection?North London. Hub 3.0. PC connected with a cable. Connection was absolutely fine like a week ago, but recently I'm constantly having 5-15% package loss in games like Apex, WoW.And e...

hudder by Joining in
  • 284 Views
  • 1 replies
  • 0 kudos

latency, and general lag

my connection is all over the place, i cannot game or stream my content properly and i have lost viewers and iam losing hope. over a year of back and forth, several claimed cable repulls broken taps in the green box. NOTHING has changed. the connecti...

Gmjay by Joining in
  • 1048 Views
  • 20 replies
  • 0 kudos