Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
This sudden termination of the Virgin Net email address with just 30 days notice is a disgrace.A lot of people have been using these emails for over 20 years. The notice should be at least 1 year to give people the time for the huge task of contactin...
I cancelled my Virgin Media account in November 2020. My email accounts, which are all @ntlworld accounts should have been deleted after 90 days but they are all still active and 1 has been hacked and is sending out spam messages from what appears t...
I had forgotten my password and was asked to chsnge by user name. I did that but it was a g.mail account. I'm trying to change my user name back to my ntl sign in but I am going round in circles. I'm also trying to set up my e mail on my new phone
I was told the other day by a Virgin Media IT guy that in 2025 (exact date unknown) Virgin will be closing all email accounts. My VM email address ends in ntlworld.com so have been with them for decades. I still have, and pay much, for a complete V...
I too am a legacy dial up account holder who later ported to virgin broadband which I used until I moved and rented out my house. My virgin .net address has worked for nearly 25 years and nothing has been received indicating that I needed to take an...
Why can I receive mail but not send mail. Keep getting incorrect password message, yet worked OK in bay of Biscay (having received welcome to France message)
I have a new I phone and it wont allow me to set up my ntl emails on it. I have the APP password that I have used on other devices & my old I phone. The emails are working on my P.C, tablet and are also still working on the old I phone using that app...
Am trying to get some help or ideas please.In the past couple of days my blueyonder email account has suddenly stopped being able to send email, even though it it still downloading email. I am having the same problem using both Thunderbird on my desk...
We have had ntlworld email accounts for 20 years. My wife took out the contract so mine is a secondary email account. Suddenly last week all my devices decided I needed to login again, but the password wasn't accepted. And the password reset didn't w...
A few days ago my partner’s VM email account stopped receiving emails and showed an error message implying that there was a problem with either email address or password. Decided that easiest solution was to change password and that is where things d...
