Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I'm suddenly not receiving emails and Virgin say no issue in area but when I try to do further checks they say they can't complete them. Please sort out the issue as I need to be able to receive all my emails. [MOD EDIT: Post split to create own...
Our association has an 'opt-in' mailing list that is used to send around 2 or 3 messages per week to our 1,500 or so members: I operate my own exim-based SMTP mail transport agent and therefore provide the means to send out these messages. About 100 ...
I have started to notice that emails are not arriving in my inbox. This is following purchases, bookings etc. I have tried to send myself ‘test’ emails and these have also not arrived (although I can see them in my sent box). They are not in the junk...
Every 3 to 4 weeks I get locked out of my email account on the Virgin Media Website.I create new email app passwords ok and can get back into my emails ok. However this means I have to change my passwords on my email apps every time. As I have 5 pass...
Hi,I have a couple of problems receiving emil to my .blueyonder account. The account is over 20 years old , is set up properly and has worked pretty much on the ball up to a year, maybe 1.5 years ago.The fist thing I noticed was emails arriving late...
@ModTeam Over the last few days I have noticed that emails are not arriving in a timely fashion. This is particularly frustrating when trying to access accounts that use 2FA with codes with expiry timescales as the email with the code does not arrive...
My virgin.net email has been hacked. The hacker has sent me an email from my own email address. I can no longer sign into my account on line as my email is not accepted - although my emails are still coming through on my phone and laptop. Please can ...
Hi, My account has been compromised I'm no longer a virgin customer but would like to delete this email account. Please help. Thanks [MOD EDIT: Post split to create own thread]
Hi,I have the same issue, can you help please? Thanks in advance
Hello, We're aware that some of you may be experiencing delayed emails via webmail. We've notified our Technical Team who are currently looking into it and we hope to get it resolved as quickly as we can. Update - 14/05/2024 This is now resolved. If ...
