Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
my virgin media email account has been hacked i use a virgin media email address but receive them through Microsoft outlook when i try to view my emails i keep getting please log into your outlook account and put in password which i do but nothing ha...
The provided login data to access e-mail server imap.ntlworld.com seems to be wrong. Please correct them.How do I correct them? It is only my secondary address which is blocked out
My dad has his blueyonder email account through Virgin, which he has had for more than 20 years. He recently had his email hacked and the hacker deleted everything (including sent items) and then deleted them from the deleted items folder. There’s no...
One of my email accounts has stopped working again on Saturday and keeps asking to enter the password. Server says password needs changing so have tried changing this and no matter what password we try virgin will not let us change this. This is urge...
They stopped suddenly, on my outlook and IPhone. And when I tried to get them on the VM webmail, it was impossible to log into MyVirginMedia - and then emails. I know the issue is from your end and I already spoke to 2 VM persons over the phone. I wa...
HiMy wife received a very authentic looking email this morning to her blueyonder account purporting to be from VM although it is definitely a phishing email.She’d like to forward it to the phishing email address at VM but for some reason it just sits...
Hello, I have an old ntlworld email address, but haven't been a customer of virgin media for at least 4 years, it has recently been hacked and I want the account deleted. The 'hacker' has been setting up subscriptions under this email and so I need t...
As per title, I deleted the wrong email and now I find that it's impossible to set up new emails.I'm not sure when VM stopped allowing this as it wasn't that long ago I created some new ones.Why ?Is it possible to get my email restored or has it gone...
I think my blueyonder email account has been compromised, so I want to change the password. Any idea how I go about this.
Hard to know where to start as this has been going on since last November.All of a sudden I could no longer access my email via the VM website - it kept giving the message Forbidden. Eventually I was guided to the workaround posted by EyesSquared (wh...
