Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've been trying to change the app password for virgin media email. It says I need to change the account email to a non-virgin one but when I try to do so I get a message "You've recently requested to change the email address you use to sign in to My...
My Grandparent lost access to his blueyonder.co.uk email today, it appears the email on his VM account was changed. Someone is sending spam emails from it to his contacts. We've no means to get back into the account and don't know what to do. We can'...
One of our secondary email accounts, used daily by my daughter, has stopped working today (after 1.30am). I have tried password reset but to no avail - it keeps changing the password on my primary email address and MyAccount login. All other secondar...
I have been using an old Exchange server to handle my email for about 15 years. It has been working all that time using the smtp.blueyonder.co.uk smart hostHowever for the last couple of days I have been getting the following message and my outbound ...
I have had a great deal of hassle with Virgin over the last few months and I have been very grateful to the Team here for all their help.Unfortunately I now have another problem-how to chnage my password on an ntlworld account.I thought it sensible t...
I am the account holder with virgin, but my husband and I each had our own blueyonder email addresses, I can still access mine and although my husband can access his on his mail app on his phone, he can't access them on our chromebook Any help would ...
According to the Help it should be"Sign in to My Virgin Mediaa. Go to Account settings, then Account detailsb. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mailc. Then, under Virgin Media Mail app password tap Gene...
HI there - writing on behalf of my mother. She has an ntlworld email account running on Windows LiveMail client on a Windows 7 machine that in the last days no longer enables her to send emails, though she can receive them. I set up same account on...
Google Mail offers the option to send 'Confidential' emails but I cannot find this option in the VM webmail client.Is this option not available on VM ?Thanks
Hi, I have two ntlworld email accounts that we have been using for around 20 years which we've recently lost access to. I have a virgin media broadband account but realised the emails were linked with a previous account which closed. How can I get my...
