Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I have had a blueyonder email account since the year dot, previously being a telewest customer. As part of my internet security, I have a Malwarebytes subscription. This morning it gave me an opportunity to check my email address for any breaches...
This seems to have been triggered by logging in to virgin webmail page to check there wasn't a missing email in spam, usually I access my mail through Samsung email app on my tablet or bluemail app on my phone. I have 3 different blueyonder addresses...
I have two ntlworld email address, one I rarely use. This one has been hacked and when I try to change the password I am getting the message that the password is invalid as it contains my username. This is not the case. I need to know either how to...
Viewing Virgin email in FirefoxSeveral times a day, I'm being repeatedly signed out, and required to enter credentials.Also, being asked to confirm if the PC is registered.Has continued for some time now (months?)How can I sort this please???
My Virgin media mailbox has been locked / unavailable for 3 months now and despite numerous attempts to unlock and access my emails it remains unavailable. 3 IT technicians have tried and failed and every time I try to generate a new password it just...
My old ntlworld email has been hacked and I need it deleted ASAP. It has been used to access old LinkedIn and Microsoft accounts. I no longer have a Virgin Media account. Help deleting it would be much appreciated.
Hi, I would like to delete an old ntlworld email account due to unwanted activity/spam on the account that I no longer use. I've looked at other posts indicating this can be done. Thanks
Good morning everyone,Firstly, I must apologise to you all because I can see from lots of previous posts about this very subject that this issue has been kicking around for years and I have spent many hours trying to source a solution for this issue....
My blueyonder account was active until Saturday when all of a sudden it stopped allowing send or receive.I moved from virginmedia 6 years ago.I cant resync, I cant sign in. A lot of stuff goes here. What has happened and what can I do to rescue?I hav...
Hi, my ntlworld email, which I have had for over 20 year has been hacked I need to change the password as I wish to keep it.Currently I do not have a Virgin Media account.Please can someone advise what I need to do.Many Thanks
