Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi all,midday Saturday , my long used ntlworld email account . After chasing around in circles , I managed to get to the reset PW screen , where I cannott seem to generate a valid password ! Even the random crap generated by firefox's password mangl...
Hi there,Since yesterday I have not been able to send emails via Outlook 2007 on my windows 7 laptop. The webmail and mobile/apps are working fine. The error says Sending' reported error (0x800CCC1A) : 'Your server does not support the connection enc...
Using my Apple iMac pc I can log into my Virgin media account but when I click on the Quick link (virgin media mail) to access my emails, nothing happens but an empty file (called Unknown) is sent to my download folder. It does not take me to my emai...
I’m trying to log in online to change my password. I can access my email fine on my phone but my saved password isn’t recognised when I try to log in online…so i click forgotten password and then it asks for email address then says email address not ...
Ditto another NTLWorld refugee. I changed the username and password when I requested to. Pretty daft given it was secure, but I did save the email address off given it was merely a relay. Both address and password saved off to my password manager. No...
I am having the exact same problem. It started on 07/05/2024. I desperately need help to get my virgin email account and emails back. Please Help!!!! Thanks in Anticipation.
I found an email (eg one from my travel agent) had been diverted to my Spam folder.So I right clicked and selected Not Spam.It disappeared from the Spam list ... but only for a moment! It then reappeared in the Spam folder.How do I stop this happenin...
Evening Guys,I think its fair to say that a lot of us have had a hugely difficult week,because of issues we have all had,with RECEIVING(sending email has been effected)emails."As of right now how are things with your inbox,are you back up and running...
Sadly I am having to leave Virgin after being a loyal customer of 16 years, I am a low user just emails and facebook, my package included free calls of weekend even though friends always call me it is nice to have the comfort of a landline. as my 13 ...
My longtime ntlworld address stopped working yesterday. My wife was locked out of her account earlier this year for several weeks. My account is a sub -account and the error states that i need to change my password! I'm already using the app passwo...
