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deleting an old NTL World email account.","conversation":{"__ref":"Conversation:conversation:5643363"},"id":"message:5643363","revisionNum":1,"uid":5643363,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:954082"},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-05-26T13:35:36.817+01:00","lastPublishTime":"2025-05-26T13:35:36.817+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Please can anyone help me, I’m sick of still getting emails ( scams ) to my old NTL world account. Ever since it was hacked years ago I moved everything out of it and since then it’s been left abando...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5643227":{"__typename":"Conversation","id":"conversation:5643227","topic":{"__typename":"ForumTopicMessage","uid":5643227},"lastPostingActivityTime":"2025-05-27T19:19:09.284+01:00","solved":false},"User:user:954043":{"__typename":"User","uid":954043,"login":"Karenmca","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:954043"},"ForumTopicMessage:message:5643227":{"__typename":"ForumTopicMessage","subject":"Can’t Access email account","conversation":{"__ref":"Conversation:conversation:5643227"},"id":"message:5643227","revisionNum":1,"uid":5643227,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:954043"},"metrics":{"__typename":"MessageMetrics","views":59},"postTime":"2025-05-25T17:52:26.736+01:00","lastPublishTime":"2025-05-25T17:52:26.736+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I have 4 separate .com email addresses and cannot access the one my son uses. 
when he tries to login it says the either the email addy or password are incorrect. We know the addy is correct. So we t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:email","text":"email","time":"2009-08-11T16:32:51.352+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5643593":{"__typename":"Conversation","id":"conversation:5643593","topic":{"__typename":"ForumTopicMessage","uid":5643593},"lastPostingActivityTime":"2025-05-27T19:18:21.718+01:00","solved":false},"User:user:908695":{"__typename":"User","uid":908695,"login":"Andysmeth","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:908695"},"ForumTopicMessage:message:5643593":{"__typename":"ForumTopicMessage","subject":"Reset blueyonder password","conversation":{"__ref":"Conversation:conversation:5643593"},"id":"message:5643593","revisionNum":1,"uid":5643593,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:908695"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-05-27T19:18:21.718+01:00","lastPublishTime":"2025-05-27T19:18:21.718+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" How can I reset my blueyonder password please. I need to access so I can change my emails over to Gmail but forgotten password asks me for a security question I haven't set up ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"177","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5642356":{"__typename":"Conversation","id":"conversation:5642356","topic":{"__typename":"ForumTopicMessage","uid":5642356},"lastPostingActivityTime":"2025-05-27T16:52:16.557+01:00","solved":false},"User:user:158883":{"__typename":"User","uid":158883,"login":"HiUtilization","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.virginmedia.com/t5/s/virgin/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:158883"},"ForumTopicMessage:message:5642356":{"__typename":"ForumTopicMessage","subject":"Ubisoft claiming Virgin Media is blocking emails.","conversation":{"__ref":"Conversation:conversation:5642356"},"id":"message:5642356","revisionNum":1,"uid":5642356,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:158883"},"metrics":{"__typename":"MessageMetrics","views":161},"postTime":"2025-05-20T18:56:01.352+01:00","lastPublishTime":"2025-05-20T18:56:01.352+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi, Trying to get email from Ubisoft at one of my @virginmedia.com addresses and after going in circles with Ubisoft support they keep telling me to contact your email provider as they are blocking ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":12,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5643292":{"__typename":"Conversation","id":"conversation:5643292","topic":{"__typename":"ForumTopicMessage","uid":5643292},"lastPostingActivityTime":"2025-05-27T16:36:56.573+01:00","solved":false},"User:user:954066":{"__typename":"User","uid":954066,"login":"Flame123","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:954066"},"ForumTopicMessage:message:5643292":{"__typename":"ForumTopicMessage","subject":"\"SMTP Network or Protocol Error sending mail\"","conversation":{"__ref":"Conversation:conversation:5643292"},"id":"message:5643292","revisionNum":1,"uid":5643292,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:954066"},"metrics":{"__typename":"MessageMetrics","views":96},"postTime":"2025-05-26T08:32:57.043+01:00","lastPublishTime":"2025-05-26T08:32:57.043+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi All; For years I was with UPC for Broadband.  My email package was with \"Indigo\" thus my eamil was ********@indigo.ie I have been with Virgin Media now for some time. but when I try to send ema...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:\"Bad Address\"","text":"\"Bad Address\"","time":"2025-05-26T08:50:25.900+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:timeout","text":"timeout","time":"2010-04-02T13:53:49.439+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mw","node":{"__typename":"Tag","id":"tag:upc \"UPC Mail\"","text":"upc \"UPC Mail\"","time":"2025-05-26T08:50:09.850+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5642628":{"__typename":"Conversation","id":"conversation:5642628","topic":{"__typename":"ForumTopicMessage","uid":5642628},"lastPostingActivityTime":"2025-05-27T12:40:23.568+01:00","solved":false},"User:user:24761":{"__typename":"User","uid":24761,"login":"makemray","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.virginmedia.com/t5/s/virgin/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:24761"},"AssociatedImage:{\"url\":\"https://community.virginmedia.com/t5/s/virgin/images/bS01NjQyNjI4LW1Lc3FNTw?revision=2\"}":{"__typename":"AssociatedImage","url":"https://community.virginmedia.com/t5/s/virgin/images/bS01NjQyNjI4LW1Lc3FNTw?revision=2","title":"Screenshot 2025-05-22 at 10.51.57.png","associationType":"BODY","width":1768,"height":1476,"altText":""},"ForumTopicMessage:message:5642628":{"__typename":"ForumTopicMessage","subject":"The 'Forbidden' thing again, cannot access email account.","conversation":{"__ref":"Conversation:conversation:5642628"},"id":"message:5642628","revisionNum":2,"uid":5642628,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:24761"},"metrics":{"__typename":"MessageMetrics","views":125},"postTime":"2025-05-22T11:14:43.151+01:00","lastPublishTime":"2025-05-25T16:20:04.769+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" When you try to access your Virgin Media account you are taken to a page with the Forbidden message. (That seems to think I am from Luxembourg) \n This happens from time to time, and I know other peop...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.virginmedia.com/t5/s/virgin/images/bS01NjQyNjI4LW1Lc3FNTw?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5642865":{"__typename":"Conversation","id":"conversation:5642865","topic":{"__typename":"ForumTopicMessage","uid":5642865},"lastPostingActivityTime":"2025-05-27T11:34:56.736+01:00","solved":false},"User:user:658692":{"__typename":"User","uid":658692,"login":"AndyNorwich0","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:658692"},"ForumTopicMessage:message:5642865":{"__typename":"ForumTopicMessage","subject":"Need to know my SMTP password and SMTP settings for Mozilla","conversation":{"__ref":"Conversation:conversation:5642865"},"id":"message:5642865","revisionNum":1,"uid":5642865,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:658692"},"metrics":{"__typename":"MessageMetrics","views":66},"postTime":"2025-05-23T14:05:53.112+01:00","lastPublishTime":"2025-05-23T14:05:53.112+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Please will someone help.. Have had a ntlworld email account for many years. Since changes were introduced forcing the use of another email account) I am able to receive emails again, but still unab...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5643360":{"__typename":"Conversation","id":"conversation:5643360","topic":{"__typename":"ForumTopicMessage","uid":5643360},"lastPostingActivityTime":"2025-05-27T11:33:23.894+01:00","solved":false},"User:user:954076":{"__typename":"User","uid":954076,"login":"SirRahsirHC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:954076"},"ForumTopicMessage:message:5643360":{"__typename":"ForumTopicMessage","subject":"NTL email password problems","conversation":{"__ref":"Conversation:conversation:5643360"},"id":"message:5643360","revisionNum":1,"uid":5643360,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:954076"},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-05-26T13:01:11.807+01:00","lastPublishTime":"2025-05-26T13:01:11.807+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" My NTL.com emails access stopped working about a month ago.  If I try to login now I get a message saying \" currently unavailable\". I am still with Virgin and can access my VM account using the origi...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5567903":{"__typename":"Conversation","id":"conversation:5567903","topic":{"__typename":"ForumTopicMessage","uid":5567903},"lastPostingActivityTime":"2025-05-27T08:32:08.457+01:00","solved":true},"User:user:938121":{"__typename":"User","uid":938121,"login":"Flemd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:938121"},"ForumTopicMessage:message:5567903":{"__typename":"ForumTopicMessage","subject":"Email account locked and unable to log in.","conversation":{"__ref":"Conversation:conversation:5567903"},"id":"message:5567903","revisionNum":1,"uid":5567903,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:938121"},"metrics":{"__typename":"MessageMetrics","views":218648},"postTime":"2024-09-19T09:39:47.528+01:00","lastPublishTime":"2024-09-19T09:39:47.528+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi Virgin support My email has become locked. It is an old Virgin.net address and i have already posted about this and confirmed that the address is still 'active' or at lest still deliverable to, ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":24,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5641763":{"__typename":"Conversation","id":"conversation:5641763","topic":{"__typename":"ForumTopicMessage","uid":5641763},"lastPostingActivityTime":"2025-05-25T19:21:54.247+01:00","solved":false},"User:user:83451":{"__typename":"User","uid":83451,"login":"klunk_64","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.virginmedia.com/t5/s/virgin/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:83451"},"ForumTopicMessage:message:5641763":{"__typename":"ForumTopicMessage","subject":"windows email wont work with virgin","conversation":{"__ref":"Conversation:conversation:5641763"},"id":"message:5641763","revisionNum":1,"uid":5641763,"depth":0,"board":{"__ref":"Forum:board:email"},"author":{"__ref":"User:user:83451"},"metrics":{"__typename":"MessageMetrics","views":54},"postTime":"2025-05-17T14:36:58.833+01:00","lastPublishTime":"2025-05-17T14:36:58.833+01:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" i am using the new windows 11 email app and its asking for a password to setup my virgin email in windows new email app   i cant get on with instructions as i have a brain injury and need some 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