Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Today trying to add an existing VM email account to a new device. I Couldn't get a connection to the VM Server. What's going on? Have VM Blocked this too?
I have had to have a 3rd party email as my username as an extra layer of security as VM have been compromised on my main personal email.I have used the advised settings, but neither Thunderbird nor EMclient work. All other Virgin media emails work wi...
I was asked to generate a new App password when trying to access my ntlworld email address via the android app.I completed this process and undated the new generated password into my App server settings. This appeared to work and I can still send and...
Anyone else experiencing the non-delivery of emails from O2? My last communication was at 12.35 on 29/2/2024. Since then, not a one has come through. I know they have sent some, as I am in the process of upgrading my mobile - they send the order conf...
As of pm 3 Feb 24 - i get this message when sending from my ntlworld email address:"Sending of the message failed.The message could not be sent because the connection to Outgoing server (SMTP) smtp.virginmedia.com was lost in the middle of the transa...
I used to be a VM customer (maybe about 20 years ago!), and when I closed my account I set up email forwarding to 'catch' any emails that were still being sent to my VM email account. After some time I tried to close down the email account, but could...
I set up a secondary email about 10 years ago for my daughter, she now cannot access it, I've tried to manage through my virgin media account but it is not in the list to manage.How can the password be re-set?
There were some issues last week with access to Webmails being very sluggish or completely failing.Now, it seems the email filter rules have been corrupted or something - because I am getting emails that should be being filtered and I can't edit the ...
I changed my virgin account last month due to change in name of primary account holder. How do I keep the email address of the additional account that was on old account ( a virgin email) . It isn’t appearing on the new account and won’t let me invit...
have tried the suggestions but none of then work
