Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 32976 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 53093 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 35068 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 45734 Views
  • 8 replies
  • 7 kudos

Email Issues - Any News?

As most if not all of us would know by now,we've all been having a week long issue now,wherby incoming emails are either VERY slow to arrive,massively delayed,or just haven't arrived at all,into our webmail inboxes.The moderators replied in multiple ...

Zammie21 by Tuning in
  • 288 Views
  • 5 replies
  • 0 kudos

How to use another app to read Virgin/Blueyonder emails at work

Hi - for some reason I cannot access my usual Blueyonder webmail at work as I get the dreaded FSB50 error. I just cannot solve that as I think it may be a security issue on the work network.My workaround was to use Thunderbird, Outlook or Mailbird et...

mergleb by Tuning in
  • 172 Views
  • 2 replies
  • 0 kudos

Email down? Unable to connect Mac Mail or via Safari web browser

Virgin, there’s clearly an ongoing issue with email right now.How hard would it be to make a pinned post acknowledging there’s a problem and the estimated time for a fix?After all, we’re your customers and we’re paying for a service that you clearly ...

JPL8 by Fibre optic
  • 347 Views
  • 7 replies
  • 0 kudos

Email issues - sub account

Hi this has happened to me Im also sub account as my husband is main account holder, its so frustrating and Ive been trying for hours, I was on the chat thing but got nowhere as they wanted to know what date the bill is due and I couldnt remember or ...

Emails from groups.io bouncing

For the last couple of weeks I've been experiencing intermittent bounces from 2 groups.io forums I'm on.The messages all start "mxin5.virginmedia.com: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded"This is particularly strange as the volume ...

kay999 by Tuning in
  • 88 Views
  • 1 replies
  • 0 kudos

password

why is it your system keep changing my password every 3 days this is been going on since when there start using none virgin email to log ini been customer over 23 year i think i am going to leave because rubbish look lawyer customer and dont have a 2...

145ah by On our wavelength
  • 121 Views
  • 1 replies
  • 0 kudos

Email Problems Persisting.

Morning, I saw yesterday that there were a lot of people having issues with VM's mail servers.That issue seems to be carrying on this morning.I tried sending myself an email from another account,but it was VERY slow to arrive.I'm missing emails from ...

Zammie21 by Tuning in
  • 873 Views
  • 17 replies
  • 1 kudos

Emails not being received

Is there a known issue that is preventing me receiving emails for parts of the day? For example, I sell on eBay and Amazon and receive dozens of emails a day. I am only received a few emails with these notifications a day, normally one email for each...

M4t7y by Joining in
  • 758 Views
  • 14 replies
  • 1 kudos