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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

NTL email problems

Hi, I have not been able to access emails, (NTL) via gmail or web mail since this afternoon. I have tried other devices and platforms all with the same message of :-'error a temporary failure occurred during login. please try again later'I did get my...

carol5-4 by Up to speed
  • 859 Views
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Additional e-mail to be stopped notification

My @ntlworld.com email address stopped receiving not long ago but still sends. Webmail does not load.  So I came here and found this thread. My main account login/emial is @ntlworld.com and I have three family members using @VirginMedia.com email add...

Resolved! Login to virgin media email with ntlworld.com acct fails login

HiFor the last two hours I have been unable to login to my ntlworld.com email account.I have changed the password from my virgin medial account but this has not helped, stilll get login failure from email client, and also the webmail page does not lo...

mcatling by Joining in
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  • 4 replies
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lost email INBOX

Whilst deleting "blocked" emails from my BIN my INBOX disappeared. I can still receive emails on iPad and iMac.How can I find and restore INBOX.

Additional e-mail to be stopped notification

I've had an email from VM to my main email address saying "We’ve identified you as being an additional My Virgin Media account user. We’re letting you know that we’ll stop supporting your online account on 06/12/2024." What are they saying - is my ma...

Can't Access my virgin.net emails

Hi, can anyone help?For some reason I can't access my virgin.net emails: "your virgin media mail account is currently unavailable"When I go through the process of trying to fix it get stuck at: "You've recently requested to change the email address y...

Email accounts have been closed

Hi,After almost 30 years my Virgin email account has been closed without any notification. Having read some of the forums, it looks like VM might have closed them as I don't have a VM account anymore, but I need to access it again as I am currently w...

mat_e3 by Joining in
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Resolved! How to confirm if old Ntlworld email account is deleted?

Hi,Was just wondering if anybody on here could assist with the above query please, a few years ago we were using an NTL email address with our Virgin Media Broadband account (it migrated through to Virgin when they took over NTL many years ago now).W...

JBoy1 by Joining in
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  • 1 replies
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Wrong verification e mail

I had to reset my virgin.net e mail password but for verification I entered my other e mail incorrectly… I now can’t access my e mails and can’t change the verification e mail address.. Help!!