Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Despite the email received saying 'I don't have a active VM account', I do, for over 30 years, according to Customer Services VM are still going to shut down emails. I get part of the argument, but 30 days isn't really long enough to change the email...
I have had a virgin.net email account since dial-up days and ntl/Virgin Media broadband/tv.phone account since then. This email address is still used by several of my contacts.Yesterday I moved some emails off the account and this appears to have tri...
Hi I have been asked to get in touch as i am the account holder and my wife is conversing with Kath about her ntlworld.com email being hacked and her password needing changed. thanks
Like many other people I can't get my new account verified as the verify email has expired by the time it arrives.I've got a new PC with Microsoft 365 and I'm attempting to add to Outlook, but first it appears I need to create a new non-Virgin addres...
Having some real issues on fixing the sign in on my Fiancees account. Its a secondary under mine.We changed the password a few months ago (even wrote it down) and now it won't take that password.Tried all the usual attempts to get to reset the passwo...
Like many messages I have read on here, I received the 'closing your email in 30 days' message from virginmedia. I have read all the posts I found and followed all the instructions on how to generate a new app password so that i can put my emails on...
I have been trying to reset my password for my Virgin Media account and am not receiving the password reset emails. It seems this is a common problem. Please can someone from the VM team contact me to help with this?
HiHad a "virgin.net" email as my main personal email address for over 30 years now and is my main contact.Just been told it will be deleted in 30 days!Realise there's nothing free in life, but would seriously like to hang onto it.Would happily return...
HiMy ntlworld email has been hacked and I have been trying to change the password or close the account. I have phoned virgin media and O2 and tried everything else unsuccessfully. Could someone from Virgin Media please help.Thanks so much.RH24
Hi, I have received an email from Virgin Media saying "As you no longer have Virgin Media services, your Virgin Media address will become inactive" but I have an active Virgin Media Broadband account. How can I get in touch and how can i save my ema...
